eDist Security

Repairs & Warranty Information

Vendor Address Contact Info
Aiphone
Attn: Repair Department
Aiphone Corporation
6670 185th Ave NE
Redmond, WA 98052

Warranty, Repair & Return Info

Acme Staple 87 Hill Road Franklin
New Hampshire 03235 USA
Email for RA
[email protected]
Alarm.com 8281 Greensboro Drive, Suite 100
Tysons, VA 22102

Email for RMA
[email protected]
877-389-4033

Alarm Controls 19 Brandywine Drive
Deer Park, NY 11729
800-645-5538
[email protected]
ACTi Corporation Attn: RMA Dept
10 Edelman Ste 1-B
Irvine , CA 92618

Warranty Policy

Altronix 140 58th St. Bldg A, Ste 2N
Brooklyn, NY 11220, USA

(888) 258-7669
[email protected]

Arecont Vision Arecont Vision RMA
425 East Colorado Street, # 750
Glendale, CA 91205

[email protected]

Support Site

Submit a ticket HERE, select troubleshooting.
See Request an RMA video HERE.

Audioplex Technology 404 Governor Wentworth Hwy
Melvin Village, NH 03850
1-800-257-2077 service
1-603-544-8901 fax
Bogen Bogen Communications Inc.
Attn: RA
4570 Shelby Air Dr, Ste 11
Memphis, TN

1-800-999-2809
[email protected]

Bosch (Credits) Bosch Street Service Center
8601 Cornhusker HWY Dock B
Lincoln, NE 68507

800-366-2283 tech support
800-366-1329 fax

[email protected] credits
[email protected] repairs

CBC 555 Mall Drive
Commack, NY 11725

919-230-8697 tech support
Warranty info »

Coleman Cable 1445 11th Street
Waukegan, IL 60085
800-323-9355
847-689-1192 fax
Cooper/Wheelock (Eaton) 273 Branchport Ave.
Long Branch, NJ 07740

Warranty & Return Info

Channel Vision 234 Fischer Avenue
Costa Mesa, CA 92626

Warranty & RMA Info

Cyrex Security  

Email for RMA
[email protected]

TrendNet TrendNet RMA Department
20675 Manhattan Place
Torrance, CA 90501
TrendNet RMA site
Dedicated Micros 101 West Landstreet Road
Orlando, FL 32824
800-864-7539
703-904-7743 fax
[email protected]
Digimerge Technologies Digimerge Returns c/o Schneker Logistics
4919 West 78th Street Building 91, Door 14
Indianapolis, IN 46268
866-344-4674
Digital IDview 1200 Ford Road, Suite 110
Dallas, TX 75234
972-247-1203
972-247-1291 fax
Direct UPS 13024 Euclid Ave.
Chino, CA 91710
909-465-6901
DSC (Johnson Controls) 2600 West Point Drive, Suite 300
Lithia Springs, GA 30122
833-297-4527
Elk Products 3266 Highway 70 West
Hildebran, NC 28637

800-797-9355
828-397-4415 fax

[email protected]

Everfocus 1801 Highland Ave, Unit B
Duarte, CA 91010

626-844-8888
626-303-1895 fax

[email protected]

Warranty info

Edwards 129 North Main St.
Pittsfield, ME 04967
800-655-4497
[email protected]
Fujinon 10 High Point Drive
Wayne, NJ 07470
Martin Morici - Manager CCTV Operations
973-686-2408
973-633-5216 fax
Fire-Lite (Honeywell) 12 Clintonville Road
Northford, CT 06472

800-627-3473
203-484-7118 fax

Tech Support & RMA Form

Geo Vision 9235 Research Drive
Irvine, CA 92618

Warranty Info

Support Form

Interlogix 2955 Red Hill Ave. Suite 100
Costa Mesa, CA 92626

855-286-8889, option 2

[email protected]

RMA process

GreenLee / Paladin 1390 Aspen Way
Vista, CA 92081
800-642-2155 option 1
160-598-5634 [email protected]
HikVision 908 Canada Court
City of Industru, CA 91748

[email protected]

RMA policy

Leviton 4330 Michould Blvd.
New Orleans, LA 70129
Warranty info
ION Security 7590 Fay Ave, Suite 405
La Jolla, CA 92037

Warranty info

RA Form

InVid 355 Oser Ave.,
Hauppauge, NY 11788

RA Form

Fill out and email to [email protected]

Inaxsys 11685 Avenue Philippe-Panneton,
Montréal (QC) Canada H1E 4M1
RMA Center
Digital Watchdog 16220 Bloomfield Ave
Cerritos, CA 90703

Warranty info

RMA Returns & Repairs

Keri Systems 2305 Bering Drive
San Jose, CA 95131
RMA Form
Keyscan/Dormakaba 901 Burns Street
Whitby, OH L1N 6A6 Canada
RMA info
Klein Tools 8200 Sixth St S.W.
Cedar Rapids, IA 52404
Warranty & Return Info
Kwikset 19701 Da Vinci
Foothill Ranch, CA 92610-2622
Warranty Info
Legrand   Legrand Support
Lee Dan 155 Adams Avenue
Hauppauge, New York 11788

800-231-1414

Email for RA

Linear/Nortek 1950 Camino Vida Roble, Suite 150
Carlsbad, CA 92008
Warranty and Returns
Mitel 1016 West Geneva Drive
Tempe, AZ 85282
RMA Policy
Mircom / Summit Systems 25 Interchange Way Vaughan,
Ontario, Canada L4K 5W3305
RMA Form
Napco 333 Bayview Avenue
Amityville, NY 11701
Email for RA
Nutone

926 West State Street
Hartford, WI 53027

800-558-1711
Optex 18730 S. Wilmington Ave. Suite 100
Rancho Dominguez, CA 90220 U.S.A.

800-966-7839

Email for RMA

Peerless 2300 White Oak Circle
Aurora, IL 60502

800-865-2112
[email protected]

Return Policy

Pelco 3500 Pelco Way
Clovis, CA 93612

800-289-9100

RMA Request

Potter 5757 Phantom Drive, Suite 125
Saint Louis, MO 63042

800-325-3936

Email for RA

Proficient Audio Systems   See Linear/Nortek
Pyle Audio 1600 63rd Street
Brooklyn, NY 11204

718-535-1891

Return Info

Resolution Products   See Alula
RBH Access 60 Whitney Rd. Unit 14
Mahwah, NJ 07430, USA
Email for RMA
Sanyo 21605 Plummer Street
Chatsworth, CA 91311
818-998-7322
Select Engineered Systems 7991 West 26th Ave.
Hialeah, FL 33016
800-342-5737
Securitron 10027 South 51st Street Suite 102
Phoenix, AZ 85044
1-800-624-5625
1-800-261-9001
[email protected]
Silent Knight (Honeywell)   RMA Portal
Sony   Sony Product Repair
TechData   RMA Portal
Speco 200 New Highway
Amityville, NY 11701
RMA Request Form
STI (Safety Technology International) 2306 Airport Road
Waterford, MI 4832

248-673-9898

Warranty & Return Info

System Sensor   Email for RA
[email protected]
800-736-7672
Security Lock Distributions   Email for RA
[email protected]
Tatung 2850 El Presidio Street
Long Beach, CA 90810
310-637-2105, ext 216
Service Center
Telular 3225 Cumberland Blvd. SE, Suite 300
Atlanta, GA 30339
Email for RA
[email protected]telular.com
TRENDnet 20675 Manhattan Place
Torrance, CA 90501 USA
RMA Portal
Uplink Security (Sierra Wireless)   Email for RA
[email protected]
Visonic / Tyco 2600 WestPoint Drive Suite 200
Lithia Springs, GA 30122
Email for RA
[email protected]
Vanco 506 Kingsland Drive
Batavia, IL 60510
Email for RA
[email protected]
800-626-6445
Vivotek USA 2050 Ringwood Avenue
San Jose, CA 95131
RMA Info
Winland Electronics, Inc. 1950 Excel Drive
Mankato, MN 56001
RMA Policy
RMA Form
Xantech (Nortek Security & Control) 5919 Sea Otter Place
Carlsbad, CA 92010 USA
Call for RA
800-472-5555